Thursday, June 28, 2007

I'm gonna chicken-fry your head.

So, for the past month while at home, I've had a job. I'm not sure why I haven't mentioned it, other than that I kind of wanted to put it out of my mind as soon as I got off of work. It's the first waitress-type job I've had, and I guess I've felt a little weird about it. Not that I think I'm better than having that sort of job, because I really don't. I just...I guess I just felt out of place a little. It's the first uniform I've ever had to wear; I'm not really sure why it bothered me. I definitely adopted a different persona while there (Southern Cajun accent, with a bit of shyness), and I still haven't quite figured out how to make that at-work personality correspond with who I consider to be me.

So maybe it all sounds like an excuse, but that's why I haven't mentioned it until now.

And so why now? Because today, on my last day of work, I completely lost my temper for the first time. I have so many stories about this job, but this last one absolutely wins the prize.

First of all, the job was waitressing, but it was waitressing at a cafeteria type place, where the customers take what they want from an assembly line, and then sit down themselves. We waitresses have assigned sections of the seating area, and get them refills of drinks, or bring them whatever additional food they might want. The tips aren't 15%, but more like $1-3 per table. The upside is that one waitress services about 18 tables at once and the turnover is pretty fast, so I was still averaging $20-30/hour, which really isn't that bad at all. I worked Monday through Thursday, from 11 until 2:30--the lunch shift.

So, with that background out of the way, I'm sure you can imagine the type of people who come to the restaurant--old couples, large families, co-workers on their lunch break, etc.

And so today, I had the pleasure of serving two middle aged ladies, one about 10 years older than the other. As they sat down, I approached their table, and did my usual greeting-spiel: "G'morning ma'am. I'm gonna be your waitress today. Here'rea couple extra napkins for y'all. Lemme take those trays out the way for you. Y'all enjoy your meal now. I'll be back to check on you, but y'all let me know if you need anything."

Yes, my grammar abounds when I'm at the Piccadilly Cafeteria.

And so as I was saying all that, the younger lady is poking at some fried piece of SOMETHING with her knife and obviously isn't paying attention to me. When I'm done and about to leave she says "Um...hello? What is this?"

"Excuse me? What is what, ma'am?"
"What is this meat? I asked for chicken."
(she's poking at something that looks more brown than white)
"I'll go ask the cook, ma'am. I'll be right back."
(I go ask the cook--it's chicken-fried steak.)
"Ma'am, it's chicken-fried steak."
"Yes, I know that now. But I wanted chicken."
"Okay, ma'am. Do you want me to exchange that for you?"
"Yes, I suppose so." (in a really pissed off voice AS THOUGH IT'S MY FAULT)
(I go get the fried chicken for her. Meanwhile, my 10 other occupied tables are beginning to look out of control. There are 3 tables I need to clean, 4 with empty drinks, and and several more that are obviously trying to get my attention. This lady is fucking with my tips.)
"What is THIS?"
"It's fried chicken, ma'am."
"I didn't want fried chicken."
Now I'm more than slightly irritated and my hands go on my hips and my voice gets high.
"I thought that's what you wanted, ma'am. I thought that's why I returned the steak."
"No, I don't want fried chicken. I want chicken-fried-chicken."

At this point I lost it. Apparently there is a difference between fried chicken and chicken-fried chicken (something to do with whether it's an actual chicken with bones in it or just a chicken patti), but I was previously unaware...not to mention that the much desired chicken-fried-chicken wasn't even being served today. Usually when I get frustrated with a customer, I just smile a little brighter and grit my teeth. But not today. It was too much with all the chicken-fried-bullshit.

"I'm sorry. I guess I just don't understand what you want. I don't understand the difference between fried chicken and chicken-fried-chicken. Both sound absolutely repulsive to me, but if you want something other than what I brought you, you should get up and go back in line and get it yourself, because I'm obviously incompetent." And then I walked away and went to help another table.

I told you I lost it. I felt like I was on Seinfeld or something with all the back and forth nonsense.

And so she got up and went through the line again, where of course they weren't serving the damn chicken-fried-chicken. She made such a fuss though that they ended up making it especially for her. Because she definitely deserved the special treatment. Stupid brace face, four-eyed bitch.

And so for the rest of the time I served them, I was molasses sweet, and I ended up getting a $2 tip despite the little explosion. I think the older lady felt bad for me. And the best part? The $2 was wrapped with a 'Find Jesus' pamphlet (not the first such handout I've gotten on the job, by the way). I wanted to tell them I am Jewish and to save their paper because I have my own beliefs that I'm comfortable with and no offense to what they believe, but it's just not me...but I didn't.

And you know why? Not because I was scared or embarrassed or anything even partially novel.

Nope, I just wanted the $2.

Because with that $2, I've now earned $848.72 this month, all of which is going directly into my bike fund. So, crazy chicken-fried-chicken lady, I thank you for helping me in my pursuit, even if I did want to stick your head in a fryer.

30 comments:

Jodi said...

That is hilarious!

Aren't you just so glad that you gave her a piece of your mind? Priceless!

:-)

Jodi

Mama B said...

Go on with your bad self, girl.

loved the accent...

RunnerGirl said...

Now that is jut hillarious.... Whata great comeback. :)

Danny said...

I hope you were wearing enough pieces of flair...

("Office Space" for the uninitiated.)

TJ said...

crazy chicken-fried-chicken lady...
that's funny....i don't care who you are.....get'er done.....

wow. that IS freakin hilarious.
at least you fattened up your bike fund. that makes it kinda worth it...right?

Danielle in Iowa said...

I never knew such a thing as chicken-fried-chicken existed! I'm sort of surprised she just took your guff :-)

Brent Buckner said...

No need for your work persona to match your real personality - it's a performance!

Great that the bike fund is accumulating!

JenC said...

People are just nuts. Being a waitress is such a tough job. It did help me appreciate my current job more.

What kind of bike are you going to get? The one from your prior post?

Wrenching Winz said...

Thank god i never had to work at a fast food joint or restraunt.

Way to let out the inner pony tailed bandit

greyhound said...

"I love Kung Fu." (another "Office Space" reference)

It is a really REALLY good thing that my job does not require me to interact with the general public.

As s Jesus follower, the Jesus thing really makes me cringe--sort of like being cut off in traffic by a rude driver sporting the darn fish symbol on the back of her car. Not exactly the redemptive message that the man was after, I think.

E-Speed said...

awesome story Su! I can just picture you telling that lady off and it makes me smile.

KdoubleA said...

Awesome. It could have been an instance where "keeping it real goes too far", but it sounds like everything worked out. Good job!

a.maria said...

omg i looooooooathe waitressing... which made me absolutely horrible at it.

i so feel you on this one.

but it was your last day!!! so that's definitely something to celebrate!

stronger said...

Ah Su- I laughed so hard...with you. Everyone should wait tables at least one point in their lives. Actually, it should be a pre-requisite for eating out.

Andra Sue said...

I'm so glad you let that woman have it...what a moron. I've come to figure out over the last couple years that OLD people are just RUDE. They cut in lines...send back food...take up lots of space on the highway with their huge, slow cars...make trouble at the grocery store. Yeesh.

p.s. it sucks you had to waitress, but completely worth it for some carbon bike goodness. :-)

p said...

working in a restaurant really makes you appreciate waitresses in a new way, right? i think everyone should have to do it for a little while so you can see how god-awful the majority of the populous is. i bet you'll never short someone on a tip ever again, eh? not that you did before, but still....

you're funny su. i like your sassy side best of all.

Lance Notstrong said...

Go rent or buy the movie "Waiting" today!!! You never fuck with people that handle your food!!! LOL

Phoenix said...

As a starving actor, I waited many a table. And I wish I'd had the guts and presence of mind to say what you did! That's awesome! I wish I would have been in the booth next to her - I would have spurted sweetened ice tea out of my nose!
(chicken fried chicken. yuck.)

Bolder said...

after reading the title of your post, i kept waiting for the train wreck when that line was sharply delivered...

thankfully, carnage was avoided.

eight-fitty in a month? Little Abi cleaned up...

Mallie said...

I'm betting that you'll look back and laugh about it sooner than later! And it's all good if it got you some more bucks for the bike fund!

jeanne said...

I'm so glad i'm a vegetarian.
:)

GeekGirl said...

Hi, I'm new to your blog, and I'm thinking two things:
#1 what about Jewish pamphlets? Something along the lines of, "Christianity is just a cult with a whole lot of members," or something like that.
Commment #2, YIKES, and this is why I don't live in the deep south any more.

Duane said...

That's funny right there!

Neese said...

omg, I dont' know that the difference between the two is either? haha re: four eyes

Tri-Geek Kahuna said...

you are so hot when you're angry! it does sound like a good seinfeld episode. you could be elaine.

Bigun said...

Well there you go - you've got your $5,000 Carbon flying bike - what, you HAVE to know someone in the family that can turn $848.72 into $5,000 in like, 2 months, don't you (ok, it's early, and that's the best stereo-type I can do at 6:30am on a Monday morning)?

21stCenturyMom said...

OMG - that was hilarious. I was a waitress once. I had no patience.

And WTF is up with calling something chicken-fried-chicken when it barely qualifies as chicken anymore? GAWD!

Flatman said...

Too funny... :)

21stCenturyMom said...

Momo and I had lunch yesterday. She had a teryaki chicken sandwich. We laughed about your chicken-fried-chicken story. They didn't serve chicken-fried-chicken at this place so the waitress was spared.

momo said...

i read this when you first posted it and thought it was hilarious.

then i was in whitefish, montana this past weekend, stopped in the red caboose cafe and there - on the menu - was CHICKEN FRIED CHICKEN. no lie. :-)